Privacy Policy
Introduction
9em (“Company” “we”, “our” or “us”), is committed to protecting the privacy of anyone who accesses, uses, or registers to our Services (defined below). We have published this Privacy Policy (“Policy“) to outline our practices with respect to collecting, using, and disclosing your information when you use our Services. We encourage you to read this Policy carefully and use it to make informed decisions.
Our Services
To understand the nature of data collection at 9em, it’s essential to have an overview of our offerings. We offer a multifunctional tool that encompasses features such as Compound Growth Calculation, Open Trades Monitor, Trading Performance Dashboard, and Capital and Risk Management. In addition to these tools, we offer access to an exclusive VIP signals group, providing users with insights and analytics to inform their trading decisions.
Our Services are aimed at helping users manage their cryptocurrency investments more effectively, by providing tools for financial analysis, trade tracking, performance assessment, and strategic planning. The VIP signals group serves as an added resource, offering expert advice and trading signals directly from seasoned analysts.
By using Company’s Services, you agree to the collection and use of your personal information as described in this policy as well as to Company’s Terms and conditions .
What Types of Data We Collect?
At 9em, we gather two main types of data from our users: Personal Data and Non-Personal Data. Personal Data refers to any information that can be used to identify you directly or indirectly. This might include details such as your email address, name, and payment information necessary for transactions and service provision. Non-Personal Data encompasses information that does not reveal your identity. Examples include aggregated data on how you use our services, the type of device and browser you employ, your operating system, language preferences, and the times you access our services. This policy outlines the circumstances under which both types of data are collected.
Use of Tracking Technologies by 9em
9em employs various Tracking Technologies, such as cookies, web beacons, pixels, scripts, and tags, to gather data when you interact with our services, including when you visit our website. These technologies are utilized for multiple purposes, enhancing your experience by optimizing service navigation, performance, and personalizing your interactions with us. They enable us to automatically collect information concerning your online behavior and the devices you use, such as desktops or mobile devices.
The information collected through Tracking Technologies aids us in gathering statistics on service usage, conducting analytics, delivering content tailored to your preferences, and managing services for our users and partners. Additionally, we permit third-party entities to use Tracking Technologies to collect information about your online activities. This approach helps ensure that our services are continuously improved and aligned with your interests and needs.
Why We Collect Your Personal Data
Privacy laws require us to have a valid lawful basis in order to process your Personal Data. The lawful basis for processing are set out in Article 6 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”). This section explains for what purposes we may use your personal data and outlines the legal bases that underlie our usage.
| Purpose | Legal basis |
|---|---|
|
Consumer services. We use your Personal Data, such as your name and email address, for consumer services purposes. This includes, for example, responding to your inquiries. |
The legal basis for processing this data are the performance of our contractual towards you; your consent (for example, when you inputs personal information into the Website); the compliance with our legal obligations; and the protection of our legitimate interests. Our legitimate interests in this case are improving our Services. |
|
Provide our Services. We use your contact information (e.g. email, name, Telegram account to facilitate your registration with our Services. |
The legal basis for processing this data are the performance of our contractual towards you and the protection of our legitimate interests. Our legitimate interests in this case are providing our Services. |
|
Improve our Services. We collect and analyze information about you and your usage of our Services to improve the usability and effectiveness of our Services. For example, we process details regarding your portfolio size and trades in order to present you with up-to-date data. |
The legal basis for processing this data are the performance of our contractual towards you and the protection of our legitimate interests. Our legitimate interests in this case are improving our Services. |
|
Marketing and Advertising. We may use your Personal Data to provide you with personalized advertisements when visit our Services and to provide you with promotional materials we believe may be relevant for you. If you do not want us to use or share your Personal Data for advertising or marketing purposes, you may opt out of certain cookies by following the instructions provided in our Website. |
The legal basis for processing this data are your consent (when required); the compliance with our legal obligations; and protecting our legitimate interests. Our legitimate interests in this case are providing you with tailored services and advertisements that better correspond with your interests. |
|
Compliance with the applicable laws. We may be required to collect, retain, or share your Personal Data under applicable laws. |
The legal basis for processing this data is compliance with our legal obligation. |
Marketing
The Company may use your Personal Data independently or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning the Services as well as products, services, websites and applications which relate to: (i) affiliated companies or Company’s business partners, which we believe may interest you.
You may at any time decline receiving marketing offers from us or from our business partners and marketing affiliates by contacting us at support@9em.io
Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you service-related updates and notifications
How We Protect Your Data
We prioritize the security of your Personal Data. We’ve put in place various safeguards, including administrative, technical, and physical measures, aimed at preventing unauthorized access, use, or disclosure of your information. Despite our efforts to keep your data secure and confidential, it’s important to recognize that no system is completely foolproof.
The inherent nature of the internet carries an unavoidable level of risk when it comes to data transmission. There is always a possibility, however slight, that our security measures could be bypassed by unauthorized parties. Given this reality, we urge you to be mindful of the Personal Data you share online.
While we are committed to protecting your information, we also encourage you to take steps to protect yourself, such as using strong passwords, being cautious about the information you share in public spaces online, and staying informed about ways to enhance your own data security.
Retention
At 9em, we hold onto your personal information only as long as it’s necessary for us to operate our platform and provide our services efficiently. We also retain your data to meet our legal requirements, settle disputes, and enforce our agreements.
The duration for which we keep your information depends on the nature of the data and the reasons for which it was collected. Our policy ensures that we consider the applicable legal obligations and the necessity to delete old or unused information as soon as it’s reasonable to do so.
Our commitment is to manage your personal information responsibly, ensuring its security while it’s under our care and disposing of it in a secure manner when it’s no longer needed for the purposes for which it was collected.
Updates to this Policy
We reserve the right to update this Privacy Policy at any given time for any reason. The latest version of this Policy will always be available on our website. We encourage you to regularly check our website for any changes to stay informed about how we are protecting your information.
By continuing to use our services after any updates are made, you are agreeing to the revised terms contained within the updated Policy. This ongoing use after changes ensures you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
More information
If you have any further questions regarding the data we collect or how we use it, please feel free to contact us at any given time for any reason via support@9em.io. We’re here to help clarify any doubts or concerns you might have about your privacy and the security of your information.
